Openleaf is an intelligent carrier integration platform. We also provide AI Agents that help customer brands to improve their customer experience. We started our journey in 2023 and going strong.
At Openleaf our vision is to make logistics a competitive advantage for brands. We believe that logistics should be seamless, cost and time efficient. Brands now don't need to worry about the logistics complexities behind the scenes, they just have to focus on their core business needs. Our vision doesn't just stop with APIs and Integrations. Once we've dominated logistics, Our eventual goal is to be the highway for the entire logistics tech ecosystem with our modular API. Think Zapier for logistics.
Brands with large amounts of order volume face difficulty managing their carrier partners. The 2 major problems are adding or changing logistics partners becomes slow & hard and coordination between multiple partners in a delivery becomes a nightmare. Another huge problem that brands face is high NDR & RTO rates. Consumer Brands are left with: In-efficient supply chain, High shipping costs, Most importantly, Angry customers.
We integrate with all major courier services — both local and global — and give you one control tower to manage shipments. From label generation to pickup scheduling, from tracking to reconciliation, we simplify the entire courier workflow.
Openleaf gives brands and their customers end-to-end visibility with real-time tracking and notifications. All the statuses like - Ready for Pickup, In-Transit, Delivered etc are notified. The tracking dashboard that we provide builds trust in the minds of customers.
We offer no-code and low-code integrations with leading platforms like Shopify, WooCommerce — plus APIs that can go live in minutes.
We know how valuable customer feedback is for brands. We provide a built-in NPS tracking and feedback collection system. Sellers can easily take follow-ups from the customers.
We've built an NDR AI voice agent which calls the buyer, updates and takes appropriate action - all in real time. This will reduce manual intervention - required to process NDR..
We've also built an AI Data analyst which dives deep into the logistics data, analyses information and gives insights. All the user needs to do is prompt what is needed and leave the rest upon Mimir.
It all started with two tech enthusiasts who had a zest of building something new. Nikhil Kumar Gautam and Sahil Nare - founders of Openleaf graduated from NIT Surat in 2022. Both didn't apply for college placements because they were very clear in their minds that they wanted to start something new, something of their own.
After observing the problems faced by brands in their logistics, we found a gap which could be filled with a tech solution. Initially, Openleaf focused on hyperlocal delivery but it didn't work out as expected. We then decided to work as an aggregator, but scalability came in as a big problem. Openleaf then pivoted to a SaaS solution which serves as a carrier integration platform. And recently we've launched 2 AI Agents - Sara and Mimir which assist brands to make their customer experience better.
Openleaf is more than just a logistics API; it serves as a catalyst for the entire Indian logistics ecosystem. Openleaf, led by a team with a deep understanding of industry pain points, provides a comprehensive solution that enables businesses to reduce costs, improve customer experience, and navigate the changing E-commerce landscape. With the Indian logistics market on a high-growth trajectory driven by e-commerce, Openleaf is well-positioned to become a cornerstone of this transformation, ensuring a smoother, more efficient future for Indian logistics.