We, Antrovert Tech Private Limited (hereby referred to as "We," "Us," "Our," and "Company"), recognize the importance of protecting data privacy rights. We are the owners of the website openleaf.tech ("Website"), and the web-based applications named Openleaf ("Platform"). The Platform offers a range of functions like shipment manifestation, shipment tracking, EDD, multi-carrier shipping, NDR and Returns management, COD reconciliation, and logistics automation (collectively "Services") for its customers ("User," "You," and "Your"). For an uninterrupted flow of Services, the Platform will collect and manage information about you with your permission under this Privacy Policy.
We are committed to protecting personal data ("Personal Data") collected on this Platform. This Privacy Policy details how your Personal Data is collected, stored, and used by us. Please read this Privacy Policy carefully.
By using this Website and/or Platform in any way, namely browsing, purchasing, and/or using its Services, You expressly give us consent to use your Personal Data as per this Privacy Policy. If you do not agree with this Privacy Policy, please do not share Personal Data and do not use this Website and/or Platform. If you wish to withdraw consent at any given time, please reach out to us at tech@openleaf.tech.
For this Privacy Policy, Personal Data is defined as 'any information that can be used to identify a person.' This includes but is not limited to first and last names, Email IDs, contact numbers, and physical and billing addresses.
We collect Personal Data to provide you with a seamless browsing and user experience, to share information about your requested services like tracking information and order updates, and to notify you about product updates and launches.
This Privacy Policy also adheres to the data we collect from unregistered users to gauge browsing habits, interest, and page views, to ensure a smooth and satisfactory Website experience.
We use your Personal Data to continually provide the services requested by you and to help us support our business functions. These include shipping information, customer support, API features, internal record-keeping, marketing, authentication, fraud detection, and legal purposes.
Some examples of how we may use your Personal Data:
Your Personal Data will be retained and used by us for as long as we offer our Services to you. We may also retain said information for legal purposes, to resolve disputes, and to uphold and enforce our agreements.
The user is solely responsible for sharing accurate, truthful, and complete Personal Data with us and other third parties. By representing a third party, the user expressly agrees to the following:
In these given circumstances, the Company is not bound to verify the authenticity of the user. The user hereby agrees to adhere to the terms and conditions stated within this Privacy Policy.
Use cookies to tailor your Website experience, simplify logins, and secure the integrity of the Website. We use cookies, web beacons, tags, and scripts that collect your Personal Data to provide a personalized experience. Such data may also be shared with third parties, like Google Analytics, to measure page performance, average time spent, impressions, clicks, and the like.
For more information, please read our detailed Cookie Policy at https://openleaf.tech/cookie-policy. If you don't wish to reveal any personal information while browsing, please disable cookies from your browser or do not visit the Website.
We believe in keeping data secure and to that end have implemented encryption mechanisms, access control, 2-factor authentication, and security and monitoring software to protect against data breaches. While we strive for the highest data security standards, no security system is impenetrable. We cannot guarantee the security of the Personal Data shared with us through our Platform.
We do not sell or rent Personal Data to any third parties. We only disclose Personal Data to third parties with your prior consent.
We may share your Personal Data with the service providers and vendors related to this Platform to provide, manage, and improve our services. These may be shipping carriers, payment gateways, financial institutions, and other partners. All such service providers are required to strictly adhere to the confidentiality restrictions stated in this Privacy Policy.
We may disclose your Personal Data with our affiliates to help them address queries and provide feedback.
We may share your Personal Data in the event of a merger, acquisition, or sale where the whole or part of the Platform is transferred to another entity.
We may share and/or preserve your Personal Data for legal purposes, namely, to execute the rules prescribed by this Privacy Policy, to protect the rights, safety, and property of the Company, and to obey the governing bodies and laws.
As a data subject, you are entitled to the following rights:
You have the right to request the removal or processing of your Personal Data at any time by emailing us at tech@openleaf.tech. All such requests will be handled within a reasonable time. For certain requests, we may ask you to fill in a Personal Data form or seek answers to verify your identity.
Your account information is protected by the password you create at the time of registration. Please keep this information confidential. By losing your password you risk losing control over your Personal Data. In such an event, change your password immediately and notify us at tech@openleaf.tech. You may change all your account information at any time, except the Email ID. If you wish to change your Email ID, please write to us at tech@openleaf.tech
While visiting our website you may encounter links that redirect you to third-party sites/applications/platforms. Please be informed that you may access these links at your own risk. We are not responsible for protecting your Personal Data on said sites or data pilferage that occurs outside the purview of our website.
We regularly communicate with you to relay delivery information, analytics reports, product updates and launches, and industry news. If you no longer wish to receive these messages, please click on 'Unsubscribe' at the bottom of the notification emails or reach out to us at tech@openleaf.tech
We strictly comply with all global data protection laws to protect the integrity of the Personal Data shared by our users. These also include the data protection laws applicable to the European Union (EU) and the United Kingdom, namely the EU's General Data Protection Regulation, the Directive on Privacy and Electronic Communications, and the UK Data Protection Act 2018, the UK General Data Protection Regulation. To gain a detailed understanding, please carefully read through our GDPR Compliance Policy.
This Privacy Policy is governed by the rules and laws of the Republic of India.
We are devoted to protecting children's privacy online. We never deliberately collect the Personal Data of children below the age of 18 without the prior permission of his/her legal guardian. If such data is unwittingly collected, we will remove it from our records. If a child's legal heir wishes to remove the child's Personal Data from our Platform, they may email us at tech@openleaf.tech
By using the Platform you agree to never disclose anything that we may deem confidential, such as information about our services, products, property, metrics, and resources, without obtaining our prior written consent.
We may make changes to this Privacy Policy periodically. We will notify you of the updated policy by posting it on our Website. The date of the last update will be reflected at the top right corner of this page. The changes, if any, will be in effect from the same date. By continuing to use our Platform, you agree to be bound by our Privacy Policy.
If you have any questions or concerns about this Privacy Policy, please reach out to us at tech@openleaf.tech.