Every failed delivery,
called in 60 seconds.
Autonomous AI voice agent reaches your customer before they give up. Calls your customer, capture response, reschedules with update, intimate the courier in real-time, without a human in the loop.
A real call. Real results.
Live transcript from a Mumbai NDR. Agent called within 38 seconds of the failed delivery webhook.
Speed is everything.
So is language.
Recovery vs baseline
Human callback teams recover 8% of failed deliveries. AI agents hit 30% because they call within 60 seconds, not two hours.
Languages, natively
Hindi. English. Hinglish. Your customer gets addressed the way they actually speak, not a un-natural IVR script.
No human queue
Failed delivery at 11pm Sunday? Agent calls at 11:01pm. No waiting for Monday morning. No lost revenue.
From webhook to
rescheduled delivery.
Your carrier fails a delivery. Openleaf hears it. Your customer gets called. All before they've stopped thinking about it.
Failure webhook
Carrier reports NDR to Openleaf via webhook.
Context loaded
Order history, customer profile, preferred language pulled.
Call dialed
AI agent calls in the customer's native language.
Resolution captured
Reschedule, address update, or refusal — all written back.
Carrier updated
Next attempt scheduled. Customer gets SMS confirmation.
Most brands recover
almost nothing from failed deliveries.
30% of Indian e-commerce orders see delivery failure. Most brands have a callback team that gets to those customers 24 hours later after they've already called support, given up, or opened a refund ticket. By then it's too late. We call in 60 seconds, every time.
Avg monthly revenue recovered for a brand shipping 20k orders. Paid for the entire Openleaf stack.
Not an IVR. A real agent.
This isn't a decision tree with pre-recorded prompts. It's a reasoning agent trained specifically on Indian delivery conversations.
Natural conversation
Interrupts, isolates background noise, language-switching between conversations — handled like a human.
Address capture
"2nd cross, opposite LIC office" — agent writes it back structured, geocoded, courier-ready.
Intent recognition
Reschedule, refuse, change payment mode, change address — all understood natively.
SLA-aware
Agent checks carrier cut-off times before confirming slots. Never promises what can't be delivered.
Full analytics
Every call transcribed, scored and available. See what's working, what's not, per carrier and pincode.
Write-back to OMS
Status, new address, next attempt pushed to your Shopify, WooCommerce or custom OMS in real-time.
Hear a live call
on your actual NDRs
We'll take your last 100 failed deliveries and show you what the agent would have said to each of them. No commitment, no setup.